Welcome to Sydney Luxury Concierge
Enjoy complimentary by-appointment quoting and drop-off or collection in Sydney. Visit us in QVB or Westfield Bondi Junction, or book an at-home appointment with Luxury Concierge.
Luxury Experts, When It Suits You
Luxe.It.Fwd is Australia’s most trusted destination for authenticated luxury resale. We’ve helped thousands of clients across the country sell their designer pieces quickly, safely, and at competitive prices.
Our Luxury Concierge provides free valuation and collection of your designer handbags, watches and jewellery.
Visit our Sydney luxury concierge team in QVB or Wesfield Bondi Junction. Or let us come to you at your Sydney residence with our At-Home Concierge!*
No cleaning, no photography, no hassle, we handle all logistics and you receive secure payment to your bank account.
*At-home Concierge is available for designer items with strong resale value (around $2,500 or 3+ pieces)
Don't want to wait for an appointment?
If you'd prefer not to wait for an appointment - for our quickest
and easiest option, simply fill out a free online quote here.
Our team will reply within 1 business day via email.
If you'd like to proceed simply head over to our kiosk for a walk-in
drop off, no appointment needed!
Still want a by-appointment quote? No problem. Book your appointment here.
Book Concierge
We provide our Concierge service for free, no-obligation, expert valuations on the spot. Book online for Sydney or Gold Coast. Prefer to book by phone? Call 1300 207 277
Choose Items To Sell
Consignment and express buy-out options. Same day collection, if you choose to sell.
In Expert Hands
We authenticate, clean, photograph, and sell for you. You're paid directly to your account - completely hassle-free.
What Our Happy Luxe Sellers Have To Say
Wonderful, highly recommend
I sold my designer bag recently using Luxe.It.Fwd’s consignment services and I can’t speak highly enough of the service I received. From their high standard customer service that assisted me with all my questions, to the step by step instructions and email updates on my listing. I was very impressed from start to finish. I found them a very professional and reputable company. I recommend anyone to use their consignment process and would be happy to use their services again in the future.
Eve
Verified Seller
The only ever consignment company I'll ever use!
I have sold 5+ bags through Luxe.It.Fwd now. The quotation process is SO easy and I really appreciate the realistic quotes they provide. I love the hassle-free free shipping and I've always been paid out instantly. I will ONLY ever sell through Luxe.It.Fwd as I trust them completely and they are fantastic. All email communications have been pressure-free and incredibly prompt, kind, and friendly. Thank you so much!
Michelle
Verified Seller
Selling my designer bag - great service
I had an amazing experience consigning my designer bag. The communication was incredibly fast, and the entire process was smooth. From listing to selling, everything was handled directly and efficiently. My bag was authenticated in no time, and I received the payment promptly after the sale. Highly recommend this service if you are looking for a seamless and trustworthy way to sell your designer items.
Dominica
Verified Seller
Why Sell With Luxury Concierge
Visit Luxury Concierge or We Come to You
Complimentary service at QVB or Westfield Bondi in Sydney CBD or Pacific Fair in the Gold Coast, or at-home for Sydney residences!
Market Valuations
Expert, no-obligation on-site valuation. Choose from consignment and express buy-out options.
Fast Sales
Global buyer network - 200,000+ monthly site visits, most bags sell within 48 hours.
Same Day Collection
Fully insured collection. Same day, if you choose to proceed
As Seen On
Book QVB or Westfield Bondi Concierge, Sydney
Book your quote appointment with our Luxury Concierge in the Queen Victoria Building (QVB) or Westfield Bondi below. Or get an online quote here & walk-in to drop off (no appointment needed).
Book At-Home Concierge
Book an in-home valuation with our Luxury Concierge at your Sydney residence
*Available for designer items with strong resale value (around $2,500 or 3+ pieces)
Need help with your booking?
Call our friendly team on 1300 207 277 or email enquiries@luxeitfwd.com.au
Our Sydney Locations
Queen Victoria Building (QVB)
Find us in the Queen Victoria Building (QVB), 455 George Street, Sydney NSW 2000.
Basement Level 1/Lower Ground (same floor as Starbucks), behind the escalators near Bath & Body Works and L’Occitane
Westfield Bondi Junction
Find us in Westfield Bondi Junction, 500 Oxford St, Bondi Junction NSW 2022
Level 2 (Grosvenor St entrance) near David Jones, in between the escalators near Westpac Bank and Bupa Dental.
See our selling options & process
Consignment
Highest Return-
Book in-home or Sydney valuation
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We collect, if you choose to proceed
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We receive and authenticate
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We clean the item
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We photograph & create listing
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Item sells
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Sale finalises, get paid!
or
Express Buy-Out
Quickest Payment-
Book in-home or Sydney valuation
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We collect, if you choose to proceed
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We receive and authenticate
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Get paid!
Designers We Take
We accept the following brands only of bags, wallets, watches and jewellery:
(No shoes, sunglasses or clothing unfortunately)
Bags
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Louis Vuitton
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Chanel*
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Hermes
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Celine
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Valentino
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Bottega Veneta
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Saint Laurent (YSL)
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Gucci
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Dior
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Prada
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Fendi
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Givenchy
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Goyard
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Chloe
* Can't accept Chanel 176/177 series or staff/gifted items not intended for resale
Watches
Jewellery
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Cartier
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Tiffany & Co.
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Louis Vuitton
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Van Cleef & Arpels
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Chopard
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Bvlgari
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Chanel
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Gucci
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Hermes
FAQs for Selling Luxury Handbags, Jewellery & Accessories
How do I get to the Sydney concierge locations?
Our Sydney Luxury Concierge kiosks are located in:
- Queen Victoria Building (QVB), 455 George Street, Sydney NSW 2000. Basement Level 1/Lower Ground (same floor as Starbucks), behind the escalators near Bath & Body Works and L’Occitane.
- Westfield Bondi Junction, 500 Oxford St, Bondi Junction NSW 2022. Level 2 (Grosvenor St entrance) near David Jones, in between the escalators near Westpac Bank and Bupa Dental.
How does the In-Home Concierge Service work?
Our In-Home Concierge is a premium service available exclusively to clients in Sydney, for designer items with strong resale value (typically around $2,500 or more, or 3+ pieces). This private, by-appointment experience allows one of our experts to visit your home, discreetly assess your items, provide on-the-spot valuations, and explain your selling options: Express Buy-Out or Consignment.
If you choose to sell, we’ll collect your items immediately and handle everything from there: cleaning, photography, listing, and secure processing. If not, there’s absolutely no obligation; you’re welcome to get in touch again whenever you’re ready.
If this sounds like the service for you, simply book your In-Home appointment, call our friendly team on 1300 207 277, or email enquiries@luxeitfwd.com.au for assistance scheduling your appointment.
Why should I sell with Luxe.It.Fwd?
With over 10 years in business, Luxe.It.Fwd is proud to be Australia’s most trusted luxury reseller, backed by over 350+ verified customer reviews and an outstanding reputation for exceptional service, competitive pricing, and quick turnaround.
Selling with us is always fast, secure, and risk-free, with flexible options designed for our customers' convenience, including our complimentary Concierge Services for Sydney, Gold Coast, and Brisbane, and fully insured shipping Australia-wide.
With extensive experience and a trusted buyer network of over 200k monthly site visits and 90k+ social followers, your items receive maximum visibility to achieve the best possible outcome.
Get started selling today with a free quote!
How does the Sydney Concierge Service work?
Our Sydney Concierge Service offers a personalised, by-appointment experience at our Sydney Queen Victoria Building or Westfield Bondi kiosk, where we provide instant valuations and guide you through your selling options: Express Buy-Out or Consignment.
If you decide to sell, you can leave your items with us on the spot, and we’ll take care of everything: authentication, cleaning, photography, and listing. If not, there’s absolutely no obligation, you’re always welcome to return if you change your mind.
If this sounds like the right option for you, simply book your appointment or call our friendly team on 1300 207 277 or email enquiries@luxeitfwd.com.au for assistance scheduling your appointment.
What happens if my item is found to be a replica?
Given the significant expense and time is incurred when a replica is sent to us, a $180 fee will be incurred for replica items to cover our costs incurred and shipping both ways ($280 for replica watches or those that are not in good working order).
What do I need to be eligible for the Concierge Service?
To be eligible for our Concierge Service, you simply need to be located in Sydney.
For our In-Home Concierge, eligibility extends to clients in Sydney with designer items that have strong resale value (typically around $2,500 or more, or 3+ pieces).
If your items don’t qualify for the In-Home service, you can still book an appointment at our QVB or Westfield Bondi kisok.
Do I need to commit to selling when I book a visit?
No, there’s absolutely no obligation to sell. Valuations are provided for your consideration only, and this applies to all Concierge Services.
What happens during and after my Concierge Appointment?
Whether you visit our QVB or Westfield Bondi kiosk or book an In-Home Concierge appointment, the process is seamless and personalised. Your Concierge expert will assess each item and provide quotes.
If you choose to sell, you can leave or have your items collected immediately, and we’ll take care of everything: authentication, cleaning, photography, and listing.
After your appointment, you’ll receive a same-day confirmation once your items have been collected. From there, our Customer Service team will keep you updated at every stage: You’ll receive an email once your item has been paid out for Express Buy-Out sales, or if you’ve chosen Consignment, you’ll be notified when your item is listed, when it sells, and again when your payout is processed.
We’ll make sure you’re always informed and confident that your items are in safe hands.
What brands do you accept?
What is consignment vs express buy-out? How much can I earn?
With consignment you receive the highest return. Payment is made by bank transfer once your item sells and finalises.
With express buy-out you receive the quickest payment! Payment is made by bank transfer immediately once received and authenticated.
For consignment items you receive:
- $0 - $3999 receive 70% of sale price, less $30
- $4000 - $8999 receive 80% of sale price, less $30
- $9000+ receive 85% of sale price, less $30
Is there a fee for the Sydney Concierge or In-Home Concierge Service?
No, both of our Concierge Services are completely free, as they’re complementary to our premium luxury resale service.
Can I switch from Consignment to Express Buy-Out later?
Our Express Buy-Out quote is valid only prior to listing. If you start with Consignment, switching later may be possible, but at a reduced price relative to the original. To maximise your return, select Express Buy-Out from the outset if that’s your preferred option.
How quickly will my consigned item sell, and what if it doesn’t?
Many items sell within 48 hours, although timing depends on factors such as brand, style, colour, and condition. Highly sought-after pieces can sell within minutes, while others may take longer.
Each item is listed for an initial 90-day period, after which we’ll contact you to confirm whether you’d like to continue, adjust the price, or have your item returned free of charge.
If you request the return of a consigned item before the 90-day period ends, a fee equal to 50% of our consignment fee (i.e. 50% of what we would retain if the item had sold) will apply. This covers the administrative and marketing costs related to the early withdrawal.
When will I be paid?
With Consignment, payment is made once your item has sold and the 7-day return period has ended.
With Express Buy-Out, payment is processed promptly after your item has been authenticated. Once an item is received, we arrange for authentication, cleaning, photography, and listing on our site. This process typically takes around five business days from the time we receive your item.
Do I need the receipt, dust bag, or accessories to sell?
No, these aren’t required. You can still sell with Luxe.It.Fwd even if you don’t have the receipt, dust bag, or accessories. However, including them is always recommended, as they can sometimes increase your quote and are preferred by many buyers.
See our terms for consignment and express buy-out.