Shipping & Returns

 

 

FREE SHIPPING TO AUSTRALIA

  • Shipping is FREE within Australia via TNT Couriers
  • Orders placed by 12pm AEST weekdays are dispatched same day. Orders placed after that cutoff will be dispatched next business day. See estimated delivery times.
  • Shipments are fully trackable and insured, with signature on delivery.
  • TNT can only deliver to a home/work street address (no PO boxes or parcel lockers).
 

US & WORLDWIDE SHIPPING

  • FREE shipping to the US, all other countries worldwide is $55
  • Orders placed by 12pm AEST weekdays are dispatched same day. Orders placed after that cutoff will be dispatched next business day.
  • Shipments are fully trackable and insured, shipped via express international post with signature on delivery.
  • International buyers are responsible for any import taxes or charges from their country.

RETURNS

Not sure if you’ll love it? We accept returns on bags and wallets, as long as it is unused with our tag attached:

  • 7 day returns within Australia with free return shipping
  • 7 day returns for international orders (outside of Australia), return shipping is the buyer’s cost and responsibility

Returns on bags and wallets are completely FREE for a full refund.

Please note that watches and jewellery are not eligible for change of mind returns.

International postage costs are not refundable. A return can be made by emailing us at enquiries@luxeitfwd.com.au before 5pm AEST on the final day of the returns period, and then by promptly following our returns instructions given.

Full Ts &Cs for our shipping and returns can be found here.

1300 207 277