Had a change of heart? No problems. You can return your handbag within 14 days of receipt provided that the handbag is unused and our tag remains attached. (Please note that returns are for our Australian customers only). We will even cover the cost of shipping via either our nominated courier or Australia Post. If you wish to make a return, then simply email us at firstname.lastname@example.org
quoting your order number to let us know. We will then provide you with directions for shipping the handbag back to us.
Once your handbag is received by us, we will refund the purchase price to you as soon as possible via the original method of payment. Please note that to avoid potential swapping scams and maintain our reputation of authenticity, we must thoroughly inspect the handbag received against our detailed condition report (which we compile prior to listing the handbag for sale) and also have our authenticators verify the handbag. Therefore it will often take 1 week for us to refund your payment upon receiving the returned handbag, although we always endeavour to undertake that process as quickly as possible.